What Our Customers Are Saying
Please let us know what you think of our service so we can continue to grow and help our customers.
www.anord.com | (804) 683-2078
To me the best kind of service is the one you rarely have to use. That describes perfectly the experience that our company has had with Southern Copier and Minolta. The performance of the equipment has been outstanding and the service has been there when we need it. Great product and a great service organization.
www.pulsaradvertising.com | (804) 225-8300
We were searching for a cost-effective all-in-one solution for our copying, printing, scanning, faxing and production needs. After a comprehensive search for solution providers, we found Southern Copier. Not only has the machines stood up to the demanding task of an advertising/marketing agency, but Southern Copier has been there with exceptional service whenever we needed them.
We now use their services in our Richmond, Los Angeles & Washington, DC offices. I highly recommend them for your business solution needs.
www.zandolaw.com | (804) 355-5719
Thank you for all your service, expertise and guidance with the leasing of our new copiers. We had been long time customers with another copier company before I decided to begin working with Southern Copier. We leased three copiers, improved the features on our machines, and our monthly cost was greatly reduced. The flexibility and time devoted to all of our questions and follow up service has been truly outstanding. I happily recommend Dennis Weiner and Southern Copier.
www.vamuseums.org | (804) 358-3172
I have been nothing but impressed with the hands-on customer service we’ve gotten from Southern Technologies. The Konica Bizhub is a great machine, but there are other great machines out there.
It is the customer service that is second to none, and blows me away every day.
Whenever we have a question about the machine, Bev not only answers it, but offers to come show us in person! Dennis is always checking in, just to make sure everything is going well.
As a busy director, I love knowing that they will be there when I need them, anytime I need them, and will respond in amazing fashion to make sure that my job can be done on time and with great ease. Thank you!!
www.ymcarichmond.org | (804) 474-4377
Our experience with the support that Southern Copier has provided has been beyond our expectations! We are heavy user of our printers / scanners. Customer service is key in any organization. We chose Southern Copier because they demonstrated their support of their customers. It seems that they respond to our calls faster than we can hang up the phone. The staff is motivated, professional and strives to ensure that the job is done correctly. We enjoy working with everyone at Southern Copier and would gladly recommend them to any other company looking for a printer solution.
www.lifechurchofrichmond.org | (804) 746-5433
We are so thankful to work with Dennis and the folks at Southern Copier. Their best-in-class pricing made the transition enticing, but it is there excellent customer service that has solidified our relationship. We readily recognize that we are dealing with machinery at the end of the day, therefore there will be mechanical issues. A quick call to our friends at Southern brings a prompt response and a quick solution, and we are back to printing in no time at all. Their friendly staff provides a wealth of experience and a willingness to serve. In the church world, we are ultimately in the people industry, and it’s nice to work with a company that operates with that same set of values. They are second-to-none in our book!
www.vatrucking.org | (804) 355-5371
Although we have been customers of Southern Copier for less than a year, we have been very well pleased with the Konica Minolta Bizhub C220 copier-plus machine. The service, follow-up, and responsiveness of their staff has been exceptional. We are very happy to have found this company and would recommend them.
www.elsrichmond.com | (804) 254-9400
Southern Copier has been our Number One Vendor and the Service is by far the Most Professional Around.They are very qualified and friendly! If we ever have difficulty with our copier, they make it their top priority to come evaluate the problem.
We highly recommend Southern. They will not let you down!
www.or-ami.com | (804) 272-0017
Our experience with Southern Copier has been excellent. From delivering toner and supplies on short notice to emergency repairs, their service has been above average. On a recent Friday, our copier suddenly needed repair and a technician was at our door in about an hour. What a lifesaver! The fact that they call to check on how things are going is very much appreciated. We would be happy to recommend Southern Copier to anyone.
www.bestwesternkingsquarters.com | (804) 876-3321
Southern Copier has provided our hotel with Fast, Efficient, and most importantly Cost-Effective Copy Service. Dennis Weiner and the team at Southern Copier continue to provide us with five-star service.
www.stdavidschesterfield.org | (804) 276-4348
We have only been a customer of Southern Copier for a relativity short time but find that everyone at the company is very polite, knowledgeable and responds very quickly to any issue we may have. They helped us set up the copier so that our computers could print straight to the copier thus saving the church the cost of ink for three printers. If I have a problem or just something that I don't know how to do they are so willing so assist me either through a phone conversation or they send a technician over. I would recommend Southern Copier to any organization or company that needs a copier!
www.uspi.com | (804) 287-7898
Several years ago we seriously needed to find a different vendor for our duplication needs. Enter Southern Copier which provided us with reliable copy and fax equipment at a reasonable cost. When our initial equipment lease was due to expire, Southern Copier assisted us in purchasing two of our older, but still reliable, machines while also providing up with updated copier and fax capability. More recently, under the guidance of Dennis Weiner, Southern Copier replaced our older machines with new technology and provided an additional printer for less than our original monthly lease expense. When you call Southern Copier, a customer-friendly office staff answers the phone. Dennis Weiner provides expert acquisition and sales advice while super technician Steve Carson maintains your machines in tip-top condition. Our association with Southern Copier continues to be both pleasant and beneficial.
www.broadusmbc.org | (804) 779-2700
When our old Konica Minolta copier purchased through another company had reached its life expectancy and was costing us dearly in maintenance fees, Dennis with Southern Copier found us a bargain on a better, faster and more fully equipped model. Our secretaries are thrilled to have the folding and stapling features, which we had not had before. We have also been pleased with the response of the service department on the few occasions we have needed them. Financially, I appreciate that our maintenance agreement is more reasonable than before. We are satisfied customers.
www.rescova.com | (804) 741-2345
Our Company had needed to purchase a new copier w/scanner capabilities and solicited a bid from Southern Copier. Within a matter of hours, we had a proposal in hand along with product data. Once we made a decision on the copier we felt most closely met our needs we purchased it. So far as service goes, we feel it’s the best we’ve had in a very long, long time. We place a call, they respond well within their promised time-frame, and the repair is complete. We’re not aware of any time where we had to call twice on the same issue. So far as toner, supplies, etc., it’s simply a matter of a call and it’s here. If and when we are in need of another machine, we will certainly look to Southern Copier.
www.trimech.com | (804) 257-9965
This is a quick note to say that we are extremely pleased with the unit you placed in our Glen Allen office. The service has been impeccable and we have not had any problems. One of our 3D Printer Technicians used to be a Copier Technician and he said the unit you recommended was a workhorse used to high volume. Thank you for making the recommendation. We will definitely reach out to you the next time we require another unit as we continue to expand. It is a pleasure dealing with you and Southern Copier.
www.gillmannservices.com | (804) 355-3705
I would strongly recommend Southern Copier to anyone looking for reliable equipment. The staff is very friendly and responsive. Services calls are done when they say they are going to get done by the best technicians in the business! We've been nothing but 100% pleased with Southern Copier and our Minolta Bizhub printer system!
www.thearcofva.org | (804) 649-8481
As a nonprofit, we are accountable for spending every dollar in the most efficient and effective way possible. Dennis Weiner with Southern Copier understood this, and worked with us to find a solution that cut costs and maximized productivity.
Our Konica Minolta Bizhub allows us to bring previously outsourced jobs in-house and print on-demand. It is quick, reliable and the multi-tasking capabilities save us time. The Arc of Virginia views Southern Copier as a partner, and based on the competitive price, quality machine, and exceptional customer service, I expect to remain a loyal customer. I highly recommend this team.
www.stjohnscatholicchurch.org | (804) 648-0504
Southern Copier Provides Outstanding One-Touch Service. Every time I call I get a person, not a recording, and they deliver the solution to my problem. The church has had a wonderful relationship with Southern Copier. Since we contracted with them, we have had no complaints, and all of our experiences have been positive. I want to thank the staff and Dennis Weiner for being such a great sales representative. Dennis helped us decide which copier was the best option for our small church and, more importantly, he helped us save a lot of money!
Thank you Dennis and thank you Southern Copier.
www.fairfieldpcusa.org | (804) 730-7164
Our experience with Southern Copier has been wonderful! During our lease of a Konica Minolta bizhub C452 the technicians were prompt and very helpful when we had a problem or question. After we purchased the machine, we were still very impressed with the quality of service we received! This is a very professional company from top to bottom and we would not hesitate to purchase another copier system from them. Great people to work with!
www.shockoecompany.com | (804) 592-2282
Southern Copier sent us a marketing email one day offering a free dinner at Morton’s Steakhouse if they could not save us money on our copying & printing. Normally I never respond to such solicitations but thought a dinner at Morton’s was worth a phone call. As it turned out I never had that dinner because Dennis Weiner and Southern Copier were able to cut our costs almost in half. On top of that Dennis regularly calls to see if we are having any issues and if we remain satisfied with the equipment. I’m happy to report that we have not yet had any issue with the Konica Bizhub that required a service call. We are a commercial real estate management company and as such our copying, printing and scanning needs are intensive so we are very appreciative that we have never had any down time with our machine. Thanks for reaching out to us and delivering on your promises – It’s been a pleasure working with you.
www.d3g.com | (804) 237-1908
Southern Copier has turned out to be a very wise decision. The money savings are substantial as we do 100’s of thousands of prints per year. Service has been great when needed and we are getting much more production out of our Six (6) BizHub’s than we ever thought possible. I would highly recommend them for all your printing and copying needs. Thanks again to Dennis and the entire Southern Copier team for being such great partners!
www.unionbaptistwsnc.org | (804) 798-5106
Thank you again for the great support you provided for Union Baptist Church on December 31st updating the printer/copier drivers for the new computer. A-1 Service like that is what earns your company continued and new business.
www.interactiveinc.org | (804) 798-8700
Our experience with Southern Copier has been earmarked by the rare times we have had to engage their services. The equipment, even our old Bizhub, worked very reliably. When we looked into updating the machine, Dennis was able to match us with an excellent machine with much better technology, yet the same reliability we have come to expect from the Bizhub. All in all, I can wholeheartedly recommend both the equipment and the services offered by Southern Copier.
www.lingostaffing.com | (804) 305-0682
We leased our first copier from Southern Copier in March of 2013 and then a second bizhub for our new location in 2014. We chose an off-lease refurbished unit both times and have found them to be "like new" and extremely reliable and productive for our company. Service, when required, is fast and efficient. Dennis is and has been there for us and is very hands-on. He checks-in often to be sure all is running smoothly and responds quickly to our needs .I can and will recommend Southern Copier to anyone who has need for cost effective & reliable equipment with "top-notch" service.
www.moc.org | (804) 649-1861
I highly recommend Southern Copier for your business. Our organization has received the best service, from proposal to the actual installation of our copier equipment from Bev Mauck, Dennis Weiner and the highly qualified service technicians. Our decision to purchase from Southern Copier was the right one!
www.hypeyouthservices.org | (804) 213-0259
As busy business owners my husband and I have unhappily dealt with the same subpar printing service for years, but never found the time to venture out and find a new service provider. I received and email from Dennis Weiner one day and our road to finding a new provider began. I have never encountered such a seasoned, genuine, and personable representative until we met Dennis Weiner. He was knowledgeable and very patient with us to say the least. After having to reschedule several times due to our crazy schedules, he managed to provide exemplary service without hesitation at every encounter. We ended up getting two machines for the price of the one machine we had. I was impressed with his ability to hone in on what we needed and provide such expeditiously. We were very impressed and to say the least are totally satisfied. Our staff loves the new multi-function machines and the technicians were excellent when it came to training. We assumed that the technicians would assist us after the sale, but Dennis still checks up on us to ensure we are happy and always offers assistance whenever we speak. It's nice to know that this company has a great sales and technical team and they truly work together to ensure ultimate client satisfaction! We are proud to be a part of the Southern Copier family! I would definitely refer anyone without hesitation to Dennis for all of their copier needs.
www.hrccrichmond.org | (804) 222-1105
This letter is to thank Southern Copier and Dennis Weiner for excellent service. I was very skeptical about cahnging copiers. We did not have any major problems with our old copier and the contract did not end for another year so I did not see a need for a new copier. But I am so glad we did switch copiers. We love our Bizhub C550. It is a lot quicker, more efficient and less expensive. Dennis is an excellent Sales manager and very informative and honest with the information conveyed. In my opinion, there wasn't anything more he could have done to have made this transaction easier. We are really going to enjoy our new copier. Thanks Southern Copier.
www.dynexcapital.com | (804) 217-5800
Working with the Sales Team and Customer Service Team at Southern Copier has been a Real Pleasure. They always respond quickly and follow through on what they say they are going to do and when they will do it. They have exceeded our expectations in every area of service.
www.gses.org | (804) 231-1452
Southern Copier delivered exactly what they said they would and when they said they would do it. That seems to me to be new in the copier world, thank goodness! Their service matched their sales, also a novel approach! Thank you!
www.hilton.com | (804) 217-8000
We were approaching the end of our current leasewith a different vendor and we were looking to simply purchase our existing equipment. After numerous phone calls and emails we were given a proposed price that I felt was unfair and not a reasonable value. However, many months prior to this, one gentleman (Dennis Weiner) with Southern Copier remained in the back of my mind. Maybe it was the constant concern and friendly reminders via email or by phone. The service that I was receiving from Dennis was more than what I expected and received from my current vendor. I made a decision to purchase from Southern Copier. A decision that I do not regret. For the record, after I notified one of the higher ups with my former vendor that we would pay whatever was necessary to end that relationship, I was offered a very reasonable price for our current copier. At that point, I felt it was definitely a smart decision to stick with Dennis and Southern Copiers. I am in the customer service industry - "Hospitality" (specifically). Southern Copier/Dennis delivered in both of those categories.
They met our standards & needs and I highly recommend them!
www.nationwide.com | (540) 659-5433
We needed scanners to meet new standards in our industry and were about to purchase 3 seperate machines. We brought Southern Copier in and they showed us how we can do what we wanted and meet the new standards with just one. Saved us a boatload of money! Thanks to Bev and his team.
www.blakeeducationalcenter.com | (804) 545-1974
Our experience with Southern Copier has been Fantastic!!! In a day and age where the customer service element has been lost in business relationships, Southern Copier has met our every service need. The Konica Minolta Bizhub system we use is nothing short of amazing. We are finding new and exciting uses for it every day. It has created a level of efficiency in our organization that we did not think possible. Thanks again to the entire Southern Copier team! Dennis, Steve and the entire Southern Copier team have been patient in accommodating our learning curve and prompt to resolve any issues we may have. They have a lifelong customer with us!